Refund policy

Exchange Policy

We always try our best to make sure that you love our product as much as we loved making it for you.

However,  to exchange any item that is unworn, unused, unwashed, unaltered, undamaged and retaining the original tags, within 7 days from the date of delivery against manufacturing defects only , for a different size or style. NO REFUND /  NO MONEY IS POSSIBLE IN ANY FORM 

Please Note: 

  • SALE products / Slips cannot be exchanged/returned.
  • ACCESSORIES cannot be exchanged/returned.

Return Policy

Item that are unworn, unused, unwashed, unaltered, undamaged and retaining the original tags are eligible for return within 7 days from the date of delivery. NO REFUND OF MONEY IS GENERATED 

Incase of a defect in the product, we would require clear parcel opening videos or pictures.

To request for an exchange/return, please 

Reverse pickups are NOT  arranged by us  customer will have to ship the parcel to us at the following address:

Name: LUCKNOW CHIKAN EMPORIUM

Address: 6, KHUN KHUN JI ROAD, ADJACENT DOMINOS , CHOWK ,LUCKNOW -226003

Whatsapp Number: 7007898317

Once we receive it, it will undergo a thorough quality inspection and if it passes through, we will process your request.

Item is eligible for a return/exchange request only once.

Cancellation Policy

No cancellations will be accepted after 24 hours of the order being placed.

Change in Size/Delivery Address/Phone Number

If you’d like to make changes to existing details in the order such as your size, delivery address or phone number, please reach us at lucknowchikanemporiumofficial@gmail.com with the subject “Order Number + Revised information”. We will facilitate the same if it hasn't been shipped.

Exchange / Return for International Orders

No exchange / return is applicable on international orders. For any size related queries please feel free to contact us before you place an order. 

You can email us on lucknowchikanemporiumofficial@gmail.com for any additional queries.

Shipping Policy 

Once your order is confirmed from Lucknow Chikan Emporium,  Your package with the receipt and order details approximately within  5 -7 days (excluding official holidays).